FAQ

When is rent due?

Rent is due on the first day of each month. If it is not paid by the 5th of the month it is considered late and a $25 late fee will be charged.

How can I pay rent?

Rent may be paid with a check, money order or credit card.  We do not accept cash payments.

Where do I send my rent payments?

You may drop payments off at the Apartment Mart leasing office at 912 N. Linden Street, Bloomington or the Wingover leasing office at 1016 Haeffele Way, Bloomington.  Also, you may mail them to PO Box 670, Bloomington, IL  61702.

Will I get a full refund of my deposit when I move out?

We may make deductions from your deposit when you vacate for the following:

  1. Final water or any other utility bill.
  2. Damage beyond what is considered normal wear and tear.
  3. Carpet cleaning.
  4. Painting and cleaning.
Can I add or remove a roommate?

If you would like to add a roommate to your lease they must fill out a rental application, pay the $40 application fee and be approved before being added to a lease.

 

If you want to remove a roommate from the lease you and your roommate must fill out and sign a Roommate Removal form. The Roommate Removal form states that the person moving out forfeits any rights to the security deposit and the person staying in the apartment accepts full responsibility for the rent and other fees.

What is your lease breakage policy?

We offer two options to break a lease.  Option 1, the tenant gives a written 30 day notice, pays two months’ rent and forfeits the security deposit.  In this case the tenant will be charged for any painting, cleaning, carpet cleaning, maintenance and any other charges not included in the monthly rent.  Option 2, the tenant gives a written 30 day notice to vacate and agrees to continue to pay rent until the apartment is re-rented or the lease expires.  If a rent special was applied to your account at move-in, this amount will also be included in your lease breakage fees.

What happens when I fulfill my lease?

Before your lease expires you will receive a renewal letter in the mail.  You will be given the option to renew your lease for one year or you may renew the lease on a month to month basis.

Do I need renter's insurance?

We do not require you to purchase renter’s insurance, but we do encourage it.

How many keys do I get when I move in?

We provide you with two keys to the apartment, two mailbox keys if you have a locked mailbox, two entry keys (if applicable and two laundry room keys (if applicable). If you want to make extra copies you are welcome to do so.

Satellite Dish Service

If you would like to set up satellite dish service please call the Apartment Mart office for a list of requirements and restrictions.

Can I change my locks?

In order to change the apartment’s locks you must receive approval from the leasing office.